Part 10 · Transactions & Movement

Tampered, Lost & Damaged Parcels — Legal Rights & Remedies When Things Go Wrong

Tampered parcels, lost shipments, damage claims, insurance disputes, and your legal rights and remedies when courier deliveries go wrong.

14 questions in this part

1 What should you do immediately if you receive a courier parcel that has been tampered with? 2 Can you refuse to accept a tampered courier and what happens legally when you do? 3 How do you file a complaint against a courier company for tampering with a numismatic shipment? 4 What is the maximum compensation India Post is liable to pay for a lost or damaged parcel? 5 What is a private courier company's liability if they lose a shipment containing rare notes? 6 Can you sue a courier company for the numismatic value of a lost note — not just face value? 7 What photographic and documentary evidence should be taken before sealing a parcel for despatch? 8 What is the time limit to file a complaint against courier tampering under Indian law? 9 Can you file a criminal FIR against a courier company for stealing notes from a parcel? 10 If notes are replaced with fake notes inside a tampered parcel, what BNS sections apply? 11 Does a courier's 'proof of delivery' protect them from tampering claims — or can it be challenged? 12 What is the legally safest way to send a high-value note by courier within India? 13 Can you use WhatsApp messages as legal evidence in a courier tampering dispute? 14 If you send notes internationally via courier and they are seized by customs, what happens?